Your card will be billed as Baptist Union of Great Britain
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Policy
Shipping and handling rates are dependent on what you buy and where the items are to be sent. You will be notified of the cost of shipping during the checkout process. Free 2nd class p&p is provided on all orders over £5.00 within the UK.
Any order received before 12.00 noon on each weekday will be despatched the same day. All orders received after 12.00 noon will be despatched on the next working day.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive, this means customers in the European Union are entitled to a statutory cooling-off period of seven business days. If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days, and we will issue a refund for the price you paid for the item (excluding P&P).
You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address above. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any). Then send the package to the address above.
This returns policy does not affect your statutory rights.
International Orders
When ordering goods from us for delivery outside of this country you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Privacy Policy
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
You should also be aware of our web site privacy policy.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our web site, policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Conditions of Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.